Shipping and Returns

Shipping & Return Policy

Shipping

Please allow 1-3 business days for your order to ship unless a different turnaround time is listed on our website or product page. Business days do not include weekends or holidays.

Orders are shipped Monday through Friday via UPS. Once your order ships, a tracking number will be sent to the email address provided at checkout.

Most U.S. deliveries arrive within approximately 3–5 business days after shipment, depending on the carrier and destination.

If you have not received tracking information after the applicable processing time, please check your junk or spam folder before contacting us. When contacting us, please include your full name and order number so we can assist you as quickly as possible.

Once Your Order Has Shipped

Once a tracking number has been issued and the package has been transferred to USPS or UPS, the shipment is in the carrier's possession.

Shipping-related issues, including:

  • Delayed packages

  • Lost packages

  • Theft

  • Mis-deliveries

  • Packages marked as Delivered but not received

  • Damage occurring during shipment

must be addressed with the shipping carrier.

If your tracking information shows Delivered, please contact USPS or UPS directly for assistance with locating the package.

Returns

If you receive an incorrect or damaged item, please contact us as soon as possible and provide your order number along with photos of the item received.

If a return is approved, we will provide a return shipping label when applicable.

Once a return label has been issued, the item must be shipped back within 3 days. If the item is not shipped within that period, the return authorization may become invalid and a new return label will not be issued.

If you are unable to return the item within the 3-day period, you must contact us before the return period expires.

If you need to request a return, please contact us with your order number and details regarding the item you would like to return. We will provide instructions if your return is approved.

Non-Returnable Items

We do not accept returns, exchanges, or refunds for the following reasons:

  • The wrong size was ordered.

  • The wrong color was ordered.

  • Artwork was submitted at a low resolution and prints blurry or pixelated.

  • Artwork issues were brought to the customer's attention but updated artwork was not provided within the required timeframe.

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